Terms of Service

Revsi helps businesses request authentic reviews and feedback from people who have genuinely interacted with their business. Business users may provide information about completed customer interactions and instruct Revsi to send review requests, reminders, and links to third-party review destinations. Revsi may also provide email delivery, click tracking, reporting, templates, API access, and related tools.

Revsi does not create or post reviews on behalf of recipients, sell or purchase reviews, create fake customer identities, condition review requests on positive sentiment, or guarantee positive reviews, ratings, rankings, or search results.

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service. If you use Revsi on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

You must provide accurate account and business information and keep it current. You are responsible for safeguarding your login credentials and for activity occurring through your account. You must promptly notify us if you suspect unauthorized access or use.

A "Recipient" is an individual whose contact information you provide to Revsi for a review or feedback request. "Recipient Data" means personal information you upload, import, enter, transmit through the API, or otherwise provide about a Recipient.

You represent and warrant that you obtained Recipient Data through a legitimate business relationship or other lawful means and that you have all rights, permissions, consents, and lawful bases required to provide that data to Revsi and instruct us to process it and send the requested communications.

You are responsible for determining whether a Recipient may lawfully be contacted through the communication channel you select and for honoring applicable consent, unsubscribe, suppression, and do-not-contact requirements.

You may use Revsi only to request authentic feedback from genuine customers or other legitimate Recipients. You may not:

• Ask Recipients to leave only positive reviews or require a particular rating, sentiment, or wording.
• Filter, suppress, redirect, or selectively solicit Recipients based on whether you expect their review to be positive.
• Offer compensation, discounts, gifts, contest entries, or other incentives for reviews where prohibited by law or applicable platform policy.
• Create, buy, sell, impersonate, fabricate, coordinate, or facilitate fake, deceptive, or misleading reviews.
• Upload purchased, scraped, rented, or unrelated contact lists, or contact people with whom you lack an appropriate relationship or lawful basis.
• Use Revsi to violate or circumvent the review, content, solicitation, authenticity, or other applicable policies of Google or any other third-party review platform.
• Use the Service for spam, unlawful communications, harassment, fraud, malicious activity, or infringement of another person's rights.
• Circumvent usage or security controls, share access in an unauthorized manner, reverse engineer the Service except where applicable law expressly permits it, or use automated means to access the Service except through authorized Revsi functionality or APIs.

You control the Recipients you submit, the timing and destination of review requests, and any message content or settings you select. You are solely responsible for ensuring that your use of Revsi complies with applicable laws, regulations, contractual requirements, and third-party platform policies, including applicable consumer-review, advertising, email, telemarketing, privacy, and communications requirements.

Revsi may provide templates, defaults, automated reminders, compliance-oriented settings, or other safeguards for convenience. These features do not constitute legal advice, do not guarantee compliance, and do not transfer your compliance obligations to Revsi.

Revsi is an independent service and is not affiliated with, sponsored by, endorsed by, or operated by Google or any other third-party review platform unless expressly stated otherwise. Google and other platforms establish and enforce their own terms, review policies, moderation standards, algorithms, and account rules, which may change at any time.

You are solely responsible for ensuring that your review-solicitation practices and use of Revsi comply with the policies of Google and every other third-party platform you use. Revsi does not control whether a platform accepts, displays, removes, suppresses, filters, ranks, or otherwise treats a review or business profile.

To the fullest extent permitted by law, Webb Consulting LLC is not responsible for the removal or suppression of reviews; changes to ratings, rankings, visibility, or search placement; warnings or restrictions placed on a business profile; suspension or termination of a Google Business Profile or other third-party account; loss of access to a third-party service; or other enforcement action taken by a third-party platform arising from your conduct, your instructions, your use of Revsi, or your failure to comply with that platform's policies.

Revsi does not guarantee that any review will be submitted, published, remain published, improve your rating, increase search visibility, or produce any particular business result.

Each new business added to Revsi currently receives its first 20 review requests at no charge. No payment card is required to receive these requests, and there is no time-limited trial clock. The requests may be used at your own pace while the applicable account remains active and in good standing.

Each business is eligible for one free allocation. You may not create duplicate accounts or business profiles to obtain repeated free allocations. After a business uses its 20 free requests, a paid subscription is required to send additional review requests for that business unless Revsi offers another plan or promotion.

We may modify or discontinue the free-request offer for future users or businesses. We will not charge you merely because you used or exhausted the free allocation unless you separately activate a paid subscription and provide or authorize a payment method.

The current paid subscription for the first business is $29 per month and includes unlimited review requests for that business, subject to these Terms, reasonable use, and any technical or anti-abuse limits necessary to protect the Service. Included features may include email delivery, click tracking, reminders, reporting, and API access.

A user may manage multiple businesses under one login. Each additional business currently receives its own 20 free review requests and, after those requests are used, may be activated as a paid business for $15 per month. Each paid business is a separate subscription and may be billed separately so that each business can receive its own invoice.

Paid subscriptions are month to month and renew automatically each month until canceled. By activating a paid subscription, you authorize Webb Consulting LLC and its payment providers to charge the applicable subscription fees and taxes using your selected payment method.

If a payment fails, we may retry the charge, request an updated payment method, restrict paid functionality, or suspend the affected business subscription until payment is resolved.

Additional billing, cancellation, refund, and pricing terms are set out in our Subscription & Refund Policy, which forms part of these Terms.

You may cancel a paid business subscription at any time through the Service or by contacting us. Unless otherwise required by law, cancellation takes effect at the end of the then-current paid billing period. You may continue using paid features for the affected business through that date, and cancellation of one business does not automatically cancel other business subscriptions under the same login.

Except where required by law or expressly provided in the Subscription & Refund Policy, subscription fees are non-refundable and we do not provide prorated refunds or credits for partial billing periods, unused features, unused review capacity, or periods of non-use.

Suspension, restriction, removal, or termination of your Google Business Profile, reviews, third-party review-platform account, or other third-party content does not entitle you to a refund or credit for your Revsi subscription.

We may change subscription pricing, plan features, or usage terms prospectively. If a price increase affects an existing paid subscription, we will provide at least 30 days' advance notice before the new price applies to a subsequent billing period. If you do not agree to the change, you may cancel before it takes effect. Promotional, beta, negotiated, or custom pricing may be subject to separate terms disclosed when offered.

Revsi may provide API access or integrations that allow authorized third-party software, including scheduling or business-management systems, to create review requests or exchange data with the Service. You are responsible for securing API credentials, configuring integrations appropriately, and ensuring that data submitted through an integration is authorized and accurate.

We may impose reasonable technical, security, or rate limits on API access and may suspend API credentials that create a security risk, excessive load, unauthorized use, or violation of these Terms.

The Service, including its software, APIs, design, branding, documentation, and underlying technology, is owned by Webb Consulting LLC or its licensors and is protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

You retain ownership of information and content you provide to the Service. You grant Revsi the limited rights necessary to host, process, transmit, display, and otherwise use that information to provide, secure, support, and administer the Service and as otherwise described in our Privacy Policy.

If you voluntarily provide ideas, suggestions, or feedback about Revsi, you permit us to use that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.

We may add, modify, suspend, or discontinue features as the Service evolves. Features identified as beta, preview, experimental, or early access may be incomplete, change without notice, and be subject to additional limitations.

We may block or refuse messages, restrict functionality, suspend a business subscription or account, revoke API access, or terminate access when we reasonably believe use of the Service violates these Terms, applicable law, third-party platform rules, or presents a security, fraud, spam, abuse, or reputational risk to Revsi or others. Where practical, we may provide notice and an opportunity to correct the issue.

You may stop using the Service and close your account at any time, subject to outstanding payment obligations. After termination, we may delete account and Recipient Data after a reasonable period, except for information we must retain for legal, security, accounting, dispute-resolution, backup, fraud-prevention, or suppression purposes. Our Privacy Policy provides additional information about retention.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WEBB CONSULTING DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR COMPATIBLE WITH EVERY THIRD-PARTY PLATFORM OR INTEGRATION.

WE DO NOT WARRANT OR GUARANTEE ANY PARTICULAR NUMBER, QUALITY, SENTIMENT, RATING, PUBLICATION, RETENTION, OR EFFECT OF REVIEWS, OR ANY PARTICULAR SEARCH RANKING, REPUTATION, REVENUE, OR OTHER BUSINESS RESULT.

TO THE FULLEST EXTENT PERMITTED BY LAW, WEBB CONSULTING AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, REVIEWS, RATINGS, SEARCH VISIBILITY, OR BUSINESS OPPORTUNITIES ARISING FROM OR RELATED TO THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO WEBB CONSULTING FOR THE SERVICE DURING THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain exclusions or limitations, so some of the foregoing may not apply to you.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Webb Consulting LLC and its affiliates, officers, employees, and contractors from claims, liabilities, damages, losses, penalties, and reasonable costs arising from or relating to your Recipient Data, message content, instructions, review-solicitation practices, violation of these Terms, violation of law or third-party rights, failure to comply with a third-party review platform's policies, or allegation that you lacked authority to contact a Recipient.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws principles. Unless applicable law requires otherwise, any judicial proceeding arising out of these Terms or the Service will be brought in a state or federal court with jurisdiction in Virginia, and you consent to the personal jurisdiction of those courts.

You agree that we may provide agreements, notices, disclosures, receipts, billing notices, and other Service-related communications electronically, including through the Service or by email to the address associated with your account.

We may update these Terms from time to time. We will post revised Terms with an updated effective date and, when appropriate, provide additional notice of material changes. Your continued use of the Service after revised Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

These Terms, together with the Privacy Policy, Subscription & Refund Policy, and any additional terms presented for a particular feature, integration, promotion, or plan, form the agreement governing your use of the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations.

Questions about these terms can be sent to:

Webb Consulting LLC
243 Ridge McIntire Rd #1042
Charlottesville, VA 22903
United States
info@revsi.app