Terms of Service

Revsi helps businesses request authentic reviews and feedback from people who have genuinely interacted with their business. Business users provide information about a completed customer interaction and instruct Revsi to send review requests, reminders, and links to third-party review destinations. Revsi may also provide unsubscription management, reporting, templates, and related tools.

Revsi does not create fake reviews, purchase reviews, condition review requests on positive sentiment, or provide incentives in exchange for reviews.

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service. You must provide accurate account information and keep it current. You are responsible for safeguarding your credentials and for activity occurring through your account. You must promptly notify us of suspected unauthorized access.

A "Recipient" is an individual whose contact information you provide to Revsi for a review or feedback request. You represent and warrant that you obtained Recipient Data through a legitimate business relationship or other lawful means and that you have all rights, permissions, consents, and other lawful bases required to provide that data to Revsi and instruct us to process it and send the requested communications.

You are responsible for determining whether a recipient may lawfully be contacted through the communication channel you select and for honoring applicable consent, opt-out, suppression, and do-not-contact requirements.

You may use Revsi only to request authentic feedback from genuine customers or other legitimate recipients. You may not:

• Ask recipients to leave only positive reviews or require a particular rating, sentiment, or wording.
• Offer compensation, discounts, gifts, entries, or other incentives in exchange for reviews where prohibited by law or platform policy.
• Filter, suppress, or selectively route recipients based on whether you expect their review to be positive.
• Upload purchased, scraped, rented, or unrelated contact lists, or contact people with whom you lack an appropriate relationship or lawful basis.
• Use Revsi to create, buy, sell, impersonate, fabricate, or coordinate fake or misleading reviews.
• Use the Service for spam, unlawful communications, harassment, fraud, malicious activity, or infringement of another person's rights.
• Circumvent Service limits, interfere with security controls, reverse engineer the Service except where applicable law expressly permits it, or use automated means to access the Service in an unauthorized manner.

You control the recipients, timing, review destinations, and message content used through your account. You are responsible for ensuring that your use of the Service complies with applicable laws, regulations, contractual requirements, and third-party platform policies, including applicable consumer-review, advertising, email, telemarketing, privacy, and communications rules.

Revsi may provide templates, defaults, or compliance-oriented features for convenience, but these do not constitute legal advice and do not transfer your compliance obligations to Revsi.

Revsi may link recipients to Google or other third-party review platforms. Revsi is independent from those platforms unless expressly stated otherwise. We do not control whether a third-party platform accepts, displays, removes, ranks, filters, or otherwise treats a review, and we do not guarantee any particular rating, number of reviews, search ranking, or business result. Your use of third-party platforms remains subject to their own terms and policies.

We may block or refuse messages, restrict functionality, suspend accounts, or terminate access when we reasonably believe use of the Service violates these Terms, applicable law, third-party platform rules, or presents a security, fraud, spam, or reputational risk to Revsi or others. Where practical, we may provide notice and an opportunity to correct the issue.

Some or all features may require a paid subscription. Applicable prices, billing intervals, usage limits, and plan features will be disclosed before purchase. Unless otherwise stated at purchase, recurring subscriptions renew automatically for the applicable billing period until canceled.

You authorize us and our payment providers to charge applicable fees and taxes using your selected payment method. We may change pricing prospectively by providing reasonable notice. Except where required by law or expressly stated otherwise at purchase, fees already paid are non-refundable. Cancellation prevents future renewal charges but does not ordinarily create a refund for a partially used billing period.

The Service, including its software, design, branding, documentation, and underlying technology, is owned by Webb Consulting LLC or its licensors and is protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

You retain ownership of information and content you provide to the Service. You grant Revsi the limited rights necessary to host, process, transmit, and otherwise use that information solely to provide, secure, support, and administer the Service and as otherwise permitted by our Privacy Policy.

If you voluntarily provide ideas, suggestions, or feedback about Revsi, you permit us to use that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.

We may add, modify, suspend, or discontinue features as the Service evolves. Features identified as beta, preview, experimental, or early access may be incomplete, change without notice, and be subject to additional limitations.

You may stop using the Service and close your account at any time, subject to any outstanding payment obligations. We may suspend or terminate access for material breach, repeated misuse, nonpayment, legal or security reasons, or as otherwise permitted by these Terms.

After termination, we may delete account and Recipient Data after a reasonable period, except for information we must retain for legal, security, accounting, dispute-resolution, backup, fraud-prevention, or suppression purposes. Our Privacy Policy provides additional information about retention.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WEBB CONSULTING DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR PRODUCE ANY PARTICULAR NUMBER, QUALITY, OR RATING OF REVIEWS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WEBB CONSULTING AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES ARISING FROM OR RELATED TO THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO WEBB CONSULTING FOR THE SERVICE DURING THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain exclusions or limitations, so some of the foregoing may not apply to you.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Webb Consulting LLC and its affiliates, officers, employees, and contractors from claims, liabilities, damages, losses, and reasonable costs arising from your Recipient Data, message content, instructions, violation of these Terms, violation of law or third-party rights, or allegation that you lacked authority to contact a Recipient.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws principles. Unless applicable law requires otherwise, any judicial proceeding arising out of these Terms or the Service will be brought in a state or federal court with jurisdiction in Virginia, and you consent to the personal jurisdiction of those courts.

You agree that we may provide agreements, notices, disclosures, receipts, and other Service-related communications electronically, including through the Service or by email to the address associated with your account.

We may update these Terms from time to time. We will post the revised Terms with an updated effective date and, when appropriate, provide additional notice of material changes. Your continued use of the Service after revised Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

These Terms, together with the Privacy Policy and any additional terms presented for a particular feature or plan, form the agreement governing your use of the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations.

Questions about these Terms may be sent to: info@revsi.app